One price. Everything included.
No per-seat charges. No per-property charges. No setup fees. No contracts. Just $75/month for your entire team.
BNBChat
Per account, not per seat
- Unlimited team members on one WhatsApp number
- Shared inbox with conversation assignment
- PMS integration (Hostfully, Guesty, IGMS, Rentals United, Lodgify)
- Unified threading for WhatsApp, PMS, and email
- Internal notes and "No Reply Needed" markers
- Push notifications via Progressive Web App
- Message translation for 100+ languages
- Vendor contact management
- Full audit trail of who sent what and when
- Group Discovery Wizard for WhatsApp group migration
- Real-time typing indicators and read receipts
- Conversation search across all message types
- Customizable notification settings per team member
- Business-owned message history, not device-dependent
- No setup fees, no contracts, no per-seat charges
14-day money-back guarantee. Cancel anytime.
How BNBChat compares
Purpose-built for serviced accommodation teams, not generic CRM platforms retrofitted for WhatsApp.
| Feature | BNBChat | respond.io | TimelinesAI | WhatsApp API |
|---|---|---|---|---|
| Price | $75/month | $79-299/month | $9/user/month | $50-300/month |
| Team members | Unlimited | Varies by plan | Pay per user | Unlimited |
| PMS integration | Native (5 platforms) | Generic only | None | Custom dev required |
| Setup complexity | 20 minutes | Hours (API config) | 30 minutes | Days (developer needed) |
| Built for STR operators | Yes | No (generic CRM) | No (generic) | No |
| Message history ownership | Business-owned | Platform-locked | Platform-locked | Self-hosted |
| Vendor contact management | Yes | Generic contacts | Generic contacts | Custom dev required |
| Internal notes | Yes | Yes | No | Custom dev required |
| Translation | Built-in (100+ languages) | Add-on | No | Custom dev required |
| WhatsApp group migration | Yes (Group Discovery) | No | No | No |
Frequently Asked Questions
Yes. $75/month flat rate. Add 5 team members or 50 team members, same price. No per-seat charges, no per-property charges, no hidden fees. One account, one price.
Book a demo and we'll discuss your specific needs. For teams of 10+, we can explore volume pricing or custom onboarding support. The base product is the same, but we want to make sure the setup process works for your team size.
We offer a 14-day money-back guarantee. Sign up, use it with your team for two weeks, and if it doesn't work for you, we'll refund your first month. No questions asked.
No. You pay $75/month regardless of how many properties you manage or how many conversations you have. Manage 5 properties or 500 properties, same price.
Credit card (Visa, Mastercard, Amex) via Stripe. Invoicing available for annual plans. We don't accept PayPal or crypto at this time.
Yes. No contracts, no cancellation fees. Cancel from your account settings and you won't be charged again. Your data remains accessible for 30 days after cancellation in case you want to export conversation history.
There are no usage limits. Unlimited team members, unlimited conversations, unlimited message volume. The only constraint is WhatsApp's own rate limits (which are generous and almost never hit in normal serviced accommodation operations).
Yes. Pay annually and get two months free ($750/year instead of $900). Same features, same support, just a discount for paying upfront.
Start with BNBChat
Book a 20-minute demo and see how BNBChat works with your PMS and team setup. No sales pitch, just a walkthrough.