WhatsApp for OwnerRez Users
OwnerRez users have been requesting WhatsApp integration on the forums for years. BNBChat is the answer — available today.
What OwnerRez does well
OwnerRez is a solid platform. Here's what they get right:
- Powerful direct booking engine with zero commissions — keeps more revenue in your pocket
- Honest pricing since 2009 — no hidden fees, no surprise charges
- Active community forum where the founders actually respond
- True multi-channel management — Airbnb, VRBO, Booking.com sync in real time
- Comprehensive accounting and owner statements built in
The gap
OwnerRez handles direct bookings, channel distribution, and financial reporting better than almost anyone. But WhatsApp integration — the number one request on the forums for years — still isn't available. BNBChat is the missing piece.
OwnerRez vs BNBChat
| Feature | OwnerRez | BNBChat |
|---|---|---|
| Direct booking engine | Commission-free | Not included |
| Channel management | Airbnb, VRBO, Booking.com | Not included |
| WhatsApp support | Requested, not available | Native shared inbox |
| Team collaboration | Limited | Unlimited team members |
| Accounting/owner statements | Comprehensive | Not included |
| Trigger emails | Yes — automated workflows | Not included |
| Guest messaging | Email-based | WhatsApp-native |
| Price | From $50/month | $75/month flat |
How they work together
OwnerRez is your booking engine and financial system. BNBChat is your team communication layer. OwnerRez sends trigger emails to guests. BNBChat handles the WhatsApp conversations that follow — check-in coordination, late arrival updates, maintenance requests. OwnerRez tracks the money. BNBChat keeps your team aligned. Most operators using both connect OwnerRez to BNBChat via PMS sync, so booking details appear in WhatsApp threads automatically.
Frequently asked questions
Yes, via API integration. Connect your OwnerRez account to BNBChat and your booking data flows automatically. Guest check-in dates, property details, and reservation notes appear in WhatsApp threads without manual entry.
OwnerRez focuses on bookings, channel management, and financial reporting. WhatsApp requires different infrastructure — multi-device team access, real-time messaging coordination, and Business API compliance. It's a different product. The OwnerRez team has acknowledged the request but hasn't built it. BNBChat exists because the gap is real.
Not if your guests prefer email. But if you have European guests, Latin American guests, or Asian guests — or if your team coordinates via WhatsApp for cleaning, maintenance, and vendor communication — BNBChat fills a gap OwnerRez doesn't address.
No. BNBChat is not a PMS. It doesn't handle bookings, payments, or channel distribution. OwnerRez does all of that. BNBChat handles team communication on WhatsApp. They solve different problems. Most operators use both.
Add WhatsApp to your OwnerRez stack
20-minute setup. No contracts. $75/month flat.